At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be our Rolling Stock Technician to work onsite in Golders Green?

Your Future Role

Take on a new challenge and help shape the future of train operations at Alstom. You will report to the Senior Fleet Maintenance Controller and play a vital role in providing technical expertise and support to the depot teams in delivering Alstom’s contractual obligations for the maintenance and service of Metro rolling stock. Collaborating closely with internal teams, you will ensure high standards in operational efficiency, reliability, and safety while addressing any engineering challenges that may arise. You will enhance fleet performance by diagnosing faults and conducting repairs on the 95TS fleet, contributing to the overall improvement of fleet reliability.

We’ll Look to You To:

• Represent Alstom in the customer’s control room, providing ongoing support regarding rolling stock faults to minimise delays.
• Compile service orders and assist the Service Delivery Managers (SDMs) with depot planning.Control and report ‘in-service’ failures, liaising with call points, depots, and the on-call manager when major issues arise.
• Monitor rolling stock balance, spares, and defects, ensuring requested trains are put on the correct path through the Line Controller and Service Delivery Managers.
• Influence and assist the Line Controller in making decisions regarding rolling stock issues, fostering strong working relationships between Alstom and the customer, as well as the depots.
• Inform the Call Point of relevant jobs, collating and distributing reports effectively.
• Advise depot staff and engineering of new and recurring train failures and faults.Record, monitor, and correct snapshots of the system, effectively communicating through various channels such as reports, text messages, and emails.
• Plan and coordinate service from outstations, participating in morning meetings and working in depots when necessary.
• Ensure full compliance with health and safety regulations and company quality standards.

All About You

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Essential:

• HNC/HND in Mechanical or Electrical Engineering or equivalent level qualification or substantial experience gained.
• Experience working within a rolling stock maintenance environment.
• Knowledge of Railway Group Standards associated with train systems and products.
• Working knowledge of quality and health and safety standards and systems.
• IT skills – competent user of personal computers, including office packages, e-mail, and intranet.
• Effective time management and organisational skills.
• Planning and organisational skills to meet departmental service objectives.

Desirable

• Working knowledge of Quality and Health & Safety standards and systems
• Previous experience of London Underground Rolling Stock
• Knowledge of Rail industry IT systems, SAP Understanding of Metro trains  business and its Customer requirements.
• Knowledge and understanding of Transport for London / Rail industry Rules and Regulations.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life ins., medical)
• Up to 52 weeks full maternity and adoption pay
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holidays
• Option to enjoy a brand new electric or hybrid vehicle with our salary sacrifice scheme
• A wide range of flexible benefits that you can tailor to suit your lifestyle

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification.